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Performance Max

Here's Why the New PMax Channel Reporting Rocks

Here's Why the New PMax Channel Reporting Rocks

10/25/19 UPDATE: Hello Facebook Agency Visitor Person!  We’re delighted to have you visit this awesome post. About a year ago, ZATO stopped offering Facebook Ads solutions so we could focus solely on what we do best: Google Ads. Because of this, we’re always interested in partnerships with great Social Advertising agencies (like yourself, wink wink!) and we offer referral fees for signed clients!  Anyway, back to it, and happy reading…

Post Summary

I’m at SMX Advanced, and I just saw a session by Mike Ryan on PMax, and let me tell you… it was a good one! Mike and I talk quite a bit about PMax, but the thing I love about Mike’s dataset is that he has so many accounts at SMEC so can really dig into cross-account data and share his findings. I may or may not have been guilty of asking him specific questions in the past with the hopes that he would investigate my theory or concern with his dataset! 😁

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Regardless, one thing Mike pointed out in his session that was totally new to me, is a specific aspect of the new PMax Channel Report. 

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The New PMax Channel Report Segments Out Product Data in Display, YouTube, and Non-Search Channels

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Now, let me start by saying what all of you are thinking: it sucks to have a Channel Report and no Channel Controls (and it sucks that Demand Gen has Channel Controls and no Channel Report… honestly, that’s such a Googley thing to do, I have to admit I laughed when that happened… 😆).

old google men laughing at channel reporting in pmax and demand gen channel controls

That being said, keep reading to the end because I have some practical ideas for how you can actually utilize the PMax Channel Report even if you have no controls…

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Ok, so here’s the new aspect Mike told us that blew my mind:

You can now see which of your non-SERP ads (think YouTube, Display, etc) are product feed-based and which are from your (or Google’s automated) assets. 

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HOLY COW THAT IS COOL!

Mkay, I don’t think you are as excited as me so lemme explain. Cause I think this is actually one of those tricky things that was fooling you and you didn’t even know it.

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In the past, PMax channels reported their Product clicks to us through the API like below, this being a screenshot taken of the well known Mike Rhodes’ script (in one of our accounts).

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mike rhodes script pmax channels

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Here’s where someone may realize they’ve not been looking at what they thought they were looking at: 

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“Shop Cost” is commonly thought to be ONLY Google Shopping clicks of your products in a Search Engine Result Page (SERP) when in reality it is ANY click on any product feed based ad… which can include ads on the Google Display Network, YouTube, and more. These are typically referred to as Dynamic Product Ads (DPA) and can be either Dynamic Remarketing of Dynamic Prospecting Ads (example shown here): 

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So to summarize, you may have thought “gosh, we’re mostly doing shopping ads in our PMax campaigns so this is basically the same as running Standard Shopping campaigns.”

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Nope, and to be clear, I’m not here making some sort of qualitative statement (at this time), just more of an objective statement of fact: PMax and Standard Shopping can never be apples to apples because of DPA… and most people didn’t realize this is what their report was including. 

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BTW, this is also what made testing product attributes with PMax virtually impossible. We had no idea of even knowing whether those attributes were helping us rank better with searches when we had no way of knowing what KPIs in the PMax campaigns were for “true” Google Shopping ads and which were showing on additional channels. 

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With that said, it was exciting to hear about the new PMax channel reporting, as that allows us to now more easily tell when DPAs are showing and when Shopping Ads are showing… but it still doesn’t give us a ton of insight into those individual channels… or so I thought. 

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So what’s the big change? 

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Well, Mike Ryan just showed us that now we can actually see what showed as product feed ads and what showed us “other” (static, dynamic, auto-generated, etc). 

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Practical Ways You Can Actually Use the PMax Channel Report

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Ok, I’ll break this down, but there are some REALLY cool things we can do with this data.

For instance, remember when we learned that Feed Only wasn’t really Feed Only? Well now you can tell when Google auto-generates assets from your feed, like in this feed only campaign channel report for one of our clients. 

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new google pmax channel reporting

So in this Feed Only campaign, 1.7% of all traffic is product feed based ads… that’s pretty good, honestly, so we have more confidence now that the Feed Only strategy is working in this client and that we can continue to push Shopping aggressively. Though certainly, keep an eye on KPIs to ensure Google doesn’t jump spend into any of those alternative channels, you know, for “testing purposes”.

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Speaking of testing purposes, excitingly, we can actually more accurately run tests on Product Attribute optimizations now that we can break this data out more fully! 

For instance, let’s say you want to see if changing your titles causes increased exposure in Shopping Ads in SERPs. Previously, PMax wasn’t exactly a suitable campaign type for product attribute testing since we had no idea how much of that was DPA and what was static assets and what was actually Shopping Ads in SERPs. Well, I sound like a broken record but… we do know that now!

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google ads performance max channel reporting

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Now you can track, at least impressions and interactions on just product data, over time to see if your title test has increased exposure… of course, never forget that the BEST way to test your title changes, would be to track the exact search terms you are testing in the Product Title as well (which can also be done easier in PMax now with the new search terms report). I’ve written a walkthrough on that previously you should definitely check out if that interests you. 

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Here’s another example Channel Report on PMax: 

google ads pmax channel reports


We also need to be a little careful to move more slowly and really pondeing report all together. For instance, we can see that YouTube “other” (non-product) Data segment was lower than the “product ads” in traffic, but significantly HIGHER in interactions. We need to be a little more careful about this, since interactions here for video actions is not the same as clicks, but looking at this, one could make the case from this report that whatever video content is being utilized is causing a decent reaction in its audience, and one should probably test video more purposefully based on this (likely in YouTube only campaigns). 

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You can draw your own conclusions with all of these, my point being that there really are ways you can utilize this data, especially in being able to distinguish between product ads and all other assets. 

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What do you think? What are ways you’re going to utilize this report? I look forward to seeing what the PPC community comes up with!

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Kirk Williams
@PPCKirk - Owner & Chief Pondering Officer

Kirk is the owner of ZATO, his Paid Search & Social PPC micro-agency of experts, and has been working in Digital Marketing since 2009. His personal motto (perhaps unhealthily so), is "let's overthink this some more."  He even wrote a book recently on philosophical PPC musings that you can check out here: Ponderings of a PPC Professional.

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He has been named one of the Top 25 Most Influential PPCers in the world by PPC Hero 6 years in a row (2016-2021), has written articles for many industry publications (including Shopify, Moz, PPC Hero, Search Engine Land, and Microsoft), and is a frequent guest on digital marketing podcasts and webinars.

Kirk currently resides in Billings, MT with his wife, six children, books, Trek Bikes, Taylor guitar, and little sleep.

Kirk is an avid "discusser of marketing things" on Twitter, as well as an avid conference speaker, having traveled around the world to talk about Paid Search (especially Shopping Ads).  Kirk has booked speaking engagements in London, Dublin, Sydney, Milan, NYC, Dallas, OKC, Milwaukee, and more and has been recognized through reviews as one of the Top 10 conference presentations on more than one occasion.

You can connect with Kirk on Twitter or Linkedin.

In 2023, Kirk had the privilege of speaking at the TEDx Billings on one of his many passions, Stop the Scale: Redefining Business Success.

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